Shipping policy

Thank you for shopping with Moode.

As we exclusively sell digital products, no physical items are shipped.

Digital Delivery

Once your payment has been successfully processed, your purchased digital product will be made available for download immediately via email.

You will also receive an order confirmation email containing your purchase details and, where applicable, a download link.

Delivery Time

Most orders are delivered instantly after payment confirmation. In some cases, delivery may take a few minutes depending on payment verification or temporary system delays.

If you do not receive your digital product within 30 minutes of completing your purchase, please contact our support team for assistance.

Download Access

Customers are responsible for providing a valid email address during checkout.

If you experience any issues accessing or downloading your purchase, please contact us and we will assist you as soon as possible.

No Physical Shipping

Moode does not sell or ship physical products. All products available on our website are delivered electronically.

Contact Us

If you have any questions regarding the delivery of your digital products, please contact us:

Email: sales@moode.co.za

We aim to respond to all enquiries within 1–2 business days.